Return Policy

We provide this site to you subject to the following Return Policy. If you visit or shop at this site, you accept the conditions of this Return Policy. Please read them carefully.

Digital Products

No returns for digital goods will be accepted.  Please understand that this policy is in place due to the fact that a unique serial key is generated when you purchase a copy of one of our software products.  This key cannot be invalidated.  Thus, once it is issued, your copy of the software cannot be returned.

Physical Products

Returns for unopened physical products, such as CDs, will be accepted for returns.  Please contact customer support to process a return.

Services

No returns for service credits, such as those for premium technical support, will be accepted.  Please understand that this policy is in place due to the fact that a unique PIN code is generated when you purchase a service credit.  This key cannot be invalidated.  Thus, once it is issued, your PIN code cannot be returned.